After much thought and investigation I decided to purchase Sony Wireless Headphones model WH-1000MK. I had ordered them from Amazon in the UK with a landed price of Euro 313.00 but I decided to check locally and the first retailer quoted a price of Euro 399 and two others quoted a price of Euro 349. I then visited Arnotts who did not have any on display but when I asked if they had any in stock the informed me that they were available at Euro 299 which caught me by surprise.

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Sony Europe - Nov 26, 2019 10:30 CET

Having listened carefully to feedback from our valued customers, Sony is pleased to announce a firmware update to its industry-leading noise cancelling truly wireless WF-1000XM3 headphones. This new 2.0.2 firmware now includes improvements that allow:

Amazon Alexa support
Volume control via the headset
Visible battery level of the charging case in the Sony | Headphones Connect app
The firmware is downloadable from 26th November from the Headphones Connect app.

The Headphones Connect app is available for free on Google Play or App Store.

System requirements

An android device (v5.0 or later) or an Android device (V5.0 or later) or an iOS device (iOS 11.0 or later*)
NOTE: If you are using iOS 13.1, please update to iOS 13.2 or later and then perform the update.
An active Internet connection
The latest version of the "Sony | Headphones Connect (v6.0.0 or later)" application must be installed.
The headphones must be connected to your Android or iOS device.
Amazon, Alexa and all related logos are trademarks of, Inc. or its affiliates. Alexa is not available in all languages and countries/regions. Please check for an overview of availability by country (English language)

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